Jan's personal interactions with people have been the only true, supported issue I've found with him. His interpersonal skills aren't the greatest, and he can certainly rub people the wrong way sometimes. Alissa seems to have much better people skills, and most of my interaction with them has been through her. I can't really hold this against him greatly, because I can sometimes rub people the wrong way too . But I'm not buying Jan. I'm buying an engine. Certainly dealing with him to some extent necessarily comes with buying his engine, but my focus is fixed far more on the engine itself. His customers generally love them. There have been some bad experiences, but I find that true for any engine out there. That pretty much goes for any product in any industry. The sum total customer satisfaction is my primary focus, and it's very good, at least among his Zenith customers. I have no issues dealing with Jan since I kind of understand where he's coming from. Yes, he has had some dealings like those mentioned on the Zenith forum, and his behavior there was definitely disappointing. But it apparently hasn't affected the quality or reliability of his current engines, and that's what really matters. I just wish the 130 was a little lighter. I was settled on the Jabiru 3300 for a long time before finding Viking. I'm still on the fence at this point, but in the end analysis, having more than one good choice is actually a good thing.Yes, prospective buyers should go there. It is clear that John Austin has his hands full, especially as Zenith has an interest in maintaining good relationships with various engine suppliers. See how Jan and Allissa barge into the threads started by Aeromomentum builders on the Aeromomentum portion of the forum in order to insert marketing for Viking. Shameful.
The leopard does not change his spots.