Admin help needed, longtime member locked out

Discussion in 'HBA Announcements & Support' started by cluttonfred, Jun 1, 2019.

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  1. Jun 1, 2019 #1

    cluttonfred

    cluttonfred

    cluttonfred

    Well-Known Member

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    Longtime member Barnaby Wainfan contacted me a week ago saying he was unable to get into his account and the password reset emails never came through to him. We had each other's personal emails because we have corresponded on a couple of design topics over the years.

    I sent a conversation message (aka PM) to "admin" asking for help but there has been action or response since last Sunday. Barnaby pinged me again today. Could I ask one of our administrators to respond to that conversation or reach out to me directly to help sort this out?

    Cheers,

    Matthew
     
  2. Jun 1, 2019 #2

    Dana

    Dana

    Dana

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    I flagged it so the admin will see it.
     
    cluttonfred likes this.
  3. Jun 3, 2019 #3

    admin

    admin

    admin

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    I'm sorry I didn't answer sooner. Can you let your friend know to use the contact us at the bottom right corner of the page. Or send me his current email again. I did not find his name, so maybe I can find him using his email.
     
  4. Jun 3, 2019 #4

    cluttonfred

    cluttonfred

    cluttonfred

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    Sent you his details, thanks.
     
  5. Jun 4, 2019 #5

    bwainfan

    bwainfan

    bwainfan

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    Problem solved: I'm back
     
  6. Jun 5, 2019 #6

    admin

    admin

    admin

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    Good to see you here.
     
    rv7charlie likes this.
  7. Jun 6, 2019 #7

    rv7charlie

    rv7charlie

    rv7charlie

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    Welcome back! And check the Facetmobile thread; there are questions for you. ;-)
     

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