Admin help needed, longtime member locked out

Discussion in 'HBA Help, Feedback & Suggestions' started by cluttonfred, Jun 1, 2019.

Help Support HomeBuiltAirplanes Forum by donating:

  1. Jun 1, 2019 #1

    cluttonfred

    cluttonfred

    cluttonfred

    Well-Known Member

    Joined:
    Feb 13, 2010
    Messages:
    6,350
    Likes Received:
    2,203
    Location:
    World traveler
    Longtime member Barnaby Wainfan contacted me a week ago saying he was unable to get into his account and the password reset emails never came through to him. We had each other's personal emails because we have corresponded on a couple of design topics over the years.

    I sent a conversation message (aka PM) to "admin" asking for help but there has been action or response since last Sunday. Barnaby pinged me again today. Could I ask one of our administrators to respond to that conversation or reach out to me directly to help sort this out?

    Cheers,

    Matthew
     
  2. Jun 1, 2019 #2

    Dana

    Dana

    Dana

    Moderator

    Joined:
    Apr 4, 2007
    Messages:
    8,419
    Likes Received:
    2,820
    Location:
    CT, USA
    I flagged it so the admin will see it.
     
    cluttonfred likes this.
  3. Jun 3, 2019 #3

    admin

    admin

    admin

    Administrator Staff Member

    Joined:
    Aug 6, 2002
    Messages:
    105
    Likes Received:
    32
    I'm sorry I didn't answer sooner. Can you let your friend know to use the contact us at the bottom right corner of the page. Or send me his current email again. I did not find his name, so maybe I can find him using his email.
     
  4. Jun 3, 2019 #4

    cluttonfred

    cluttonfred

    cluttonfred

    Well-Known Member

    Joined:
    Feb 13, 2010
    Messages:
    6,350
    Likes Received:
    2,203
    Location:
    World traveler
    Sent you his details, thanks.
     
  5. Jun 4, 2019 #5

    bwainfan

    bwainfan

    bwainfan

    Active Member

    Joined:
    Feb 10, 2007
    Messages:
    38
    Likes Received:
    94
    Problem solved: I'm back
     
  6. Jun 5, 2019 #6

    admin

    admin

    admin

    Administrator Staff Member

    Joined:
    Aug 6, 2002
    Messages:
    105
    Likes Received:
    32
    Good to see you here.
     
    rv7charlie likes this.
  7. Jun 6, 2019 #7

    rv7charlie

    rv7charlie

    rv7charlie

    Well-Known Member

    Joined:
    Nov 17, 2014
    Messages:
    320
    Likes Received:
    115
    Location:
    Jackson
    Welcome back! And check the Facetmobile thread; there are questions for you. ;-)
     

Share This Page

arrow_white