There was a time in my idealistic youth when I believed that to be mostly true. But, after decades working with and around governments, I have come to learn that we in the Western world have the mechanisms in place to be genuinely democratic, but in fact we have slowly eroded that to a place where we now haver "rule by special interest". Problem is: we live in a time where there is so much prosperity, good or bad government doesn't mean life or death to us, it means the difference between 3 chickens or 4 chickens in the pot. So, we have given up control of the mechanisms of state to special interests. Example: in 1929 we saw the results of the speculative economy taking money out of Main Street to fund Wall Street, so we passed legislation to prevent that kind of special interest getting their hands on the guts of our economy. When '08 came along instead of being punished for their treachery and malfeasance finance - who now literally control government - declared itself "too big to fail" and rewarded themselves by bailing out to the tune of not billions, but TRILLIONS of further plundering of the economy and the public purse.
We consider robber-barons so much status quo that not only do we celebrate them in North America, we watch the most viscious group of them take control of the largest nuclear arsenal and armed force without bothering to even criticize - heck many Western firms, markets and governments GAVE them access, contracts, trade and cash up the ying yang.
Our democracies are broken and need to be handed back to the people, but first the people have to teach themselves how it works and what is actually going on.