I'd like to express my high praise for Dremel's Customer Service. My 15+ yr old moto tool had finally reached the end of a hard life, tried to fix it with replacement parts, but no joy.
Sent it to Dremel for service, anticipating the customary charge for a reconditioned tool (very reasonable) from their website. When I received it back (within a week of sending it away) it came with a nice letter and a new (reconditioned) tool at NO CHARGE, certainly not what I was expecting.
Thank you Dremel.
Sent it to Dremel for service, anticipating the customary charge for a reconditioned tool (very reasonable) from their website. When I received it back (within a week of sending it away) it came with a nice letter and a new (reconditioned) tool at NO CHARGE, certainly not what I was expecting.
Thank you Dremel.